Mediation

1. How to Maximize the Potential for a Successful Mediation
2. Agreement to Confidentially Mediate
3. Agreement to Early Mediation

Investigation & Risk Management

1. Checklist for Conducting Internal Investigations

Dispute Resolution Processes

1. A Taxonomy of ADR: A Guide to ADR Practices & Processes for Counsel (Revised April 2015)
2. Taxonomy of ADR Exhibits (April 2015)
3. ADR Taxonomy Grid
4. Example ADR Methodology Decisional Chart (Revised April 2015)
5. Michigan Judges Guide to ADR Practice and Procedure (2015)
6. Overview of Services & Taxonomy of ADR Methodologies
7. SMART Dispute Resolution Processes
8. Typical Arbitration Protocols
9. Dispute Resolution Advisory Questionnaire

Legal Process Improvement

1. Is It Time for Litigators to Reconsider the Benefits of Legal Process Improvement?
2. What is all the Fuss About - Process Improvement and Project Management
3. Legal Department Management Principles
4. Process Improvement In Legal Departments and Law Firms (Download 34mb)